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Products with a Side of Service

April 10, 2018 | Best Practices | Electrical

Van Meter’s Chief Growth Officer, Mike Gassmann, was asked to share his thoughts with the team at EC&M magazine on how electrical distributors are winning in the contractor market through partnership and value-add services.

product services

Pressured by labor costs and tighter project timelines, electrical contractors are rethinking the products element of the job — and looking to supply houses for novel ideas.

There’s no doubt that the long, creeping shadow Amazon and its disruptive e-commerce model casts has fallen heavily on brick-and-mortar retailers in recent years. But the “Amazon effect” may prove to be broader. It’s likely shaping the future of wholesale product distribution and even helping frame a debate over what it means to be a 21st-century goods and materials supplier.

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