rockwell automation

Gain productivity and reliability to meet your plant’s operation needs when you bundle Rockwell Automation support service investments into a flexible agreement, called an Integrated Service Agreement.

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WHAT'S AN INTEGRATED SERVICE AGREEMENT?

Instead of having multiple individual support contracts, an Integrated Services Agreement bundles key services like remote support, repair services, field services, e-learning and digital analytics and reports into one agreement.

With proactive support and a dedicated phone number to call, you can expect to save an estimated 20 to 30 percent with an Integrated Service Agreement.

 

Find an Integrated Service Agreement Right for You

integrated service agreement

The three-tiered model allows you to select the right package of offerings to meet your needs. Get foundational services with the Essential tier, a full set of support services with Enhanced, or get data insights and proactive management with the Premier tier.

  • ESSENTIAL
  • ENHANCED
  • PREMIER

ESSENTIAL

A flexible, entry level offering focused on support and repair with the option for labor

  • Remote Technical Support
  • Repair Services
  • Reports & Analytics
  • Option for Field Services
  • Option for Learning+
  • Option for Parts Management

ENHANCED

Coverage of all your support services for better protection

  • Remote Technical Support
  • Repair Services
  • Field Services
  • Installed Base EvaluationTM
  • Reports & Analytics
  • Option for Learning+
  • Option for Parts Management

PREMIER

Complete coverage and protection that helps you optimize your investment with priority service and proactive engagements

  • Remote Technical Support
  • Repair Services
  • Field Services
  • Installed Base Evaluation
  • Contract Management
  • Scheduled Maintenance
  • Reports & Analytics
  • Option for Learning+
  • Option for Parts Management

Everything You Need to Succeed

Talk to an employee-owner about how we can make a positively powerful impact on your business.