Return Services

Whether you have excess product after a job is complete, experience an ordering error, or receive a product you no longer need, Van Meter makes the return process stress-free:

  • Our returns team offers you the fastest turnaround time possible, with quick credits
  • No-hassle return request forms can be completed via phone, email, or online
  • Completed paperwork is ready before you arrive, or sent to you for inclusion with the return
  • No-delay processing when the original order number, purchase date, and reason for return are provided
  • Return pick-ups offered to customers located in Van Meter electrical supply delivery areas

Return Policy

Please keep these guidelines in mind as you prepare to return product to Van Meter:

  • Van Meter must issue authorization in writing prior to return;
  • Material must be unused, in original packaging (if applicable) and in saleable condition; and
  • Stock item material must be returned within one year of purchase;
  • Non-Stock items are subject to vendor approval.

Van Meter Return Policy for Online Sales

Request A Return

If you have an online account, please request your return directly from the order details in the order history section of your Account Dashboard.

If you do not have an online account, you may request a return here.

 

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